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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mariana Enriquez

October 17, 2025

5  out of  5
rating by Mariana Enriquez
"Roxana was very helpful and honest on my policy. She also explained my policy and made it clear. I would recommend this place."
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Rosario Mariano

October 17, 2025

5  out of  5
rating by Rosario Mariano
"Thank you Nubia for helping me. Great service, I highly recommend Tania Ramirez agency."
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CLAUDIA GUZMAN

October 16, 2025

5  out of  5
rating by CLAUDIA GUZMAN
"I had a great experience working with Nubia! She was very helpful and prompt in providing all the information I needed regarding ERS providers and towing services. Nubia was also very clear about the reimbursement process and made sure I felt supported throughout. Her professionalism and friendly approach made the whole process much easier. Highly recommend her assistance!"
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Ruby Smith

October 16, 2025

5  out of  5
rating by Ruby Smith
"Roxana was wonderful to work with! Really knowledgeable and communicative. Great experience, highly recommend"
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denia dominguez

October 10, 2025

5  out of  5
rating by denia dominguez
"I was having trouble with my bill, i did not get explained why it went up even when i bundled with life for a 2nd time. nubia explained to me what was happening and she explained my bill to me and the changes that had been made. She clarified everything with detail and was really nice and patience and understood my questions and was able to answer them. Thank you! Definitely recommending her."
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GARY PAUWELS

October 10, 2025

5  out of  5
rating by GARY PAUWELS
"Nuvia was great, she is such a sweet and caring person. I have been with State Farm for over 40 years and the service she provided is exceptional."
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Jazmin Ramos

October 8, 2025

5  out of  5
rating by Jazmin Ramos
"Gabriela is amazing she help me a lot with my problems with my insurance thank you so much Gabriela."
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Lilia Narciso

September 26, 2025

5  out of  5
rating by Lilia Narciso
"I requested a partial withdrawal from my life insurance policy and she helped me all the way from providing me with the forms up to me sending back the completed application. I'm very happy with the service. Thank you."
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Mike Stankovsky

September 25, 2025

5  out of  5
rating by Mike Stankovsky
"Nubia did a fantastic job for us!"
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nancy torres

September 2, 2025

5  out of  5
rating by nancy torres
"Muy agradecida con el servicio, muchas gracias! Muchísimas gracias Roxana"
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Manuel Quito Puma

August 22, 2025

5  out of  5
rating by Manuel Quito Puma
"Gabriela fue muy amable, un servicio al cliente espectacular, recomiendo esta oficina siempre"
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albert foster

August 22, 2025

5  out of  5
rating by albert foster
"Great job"
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Steve

August 7, 2025

5  out of  5
rating by Steve
"Highly Recommend State Farm Insurance! Nubia Is Awesome! Awesome Customer Service!"
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Joel

July 31, 2025

5  out of  5
rating by Joel
"Great customer service easy to work with and their focus is on you. Very pleased with my plan and premium!"
We responded:
"Thank you, Joel, for your kind words! We’re thrilled to hear you’re pleased with your plan and premium. At Tania Y. Ramirez State Farm in Chicago, IL, our focus is always on providing personalized service tailored to your needs. We appreciate your trust and look forward to continuing to serve you! #TaniaYRamirezStateFarm #ChicagoInsurance #CustomerFocused #GreatService "
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GEMMA GANZON

July 30, 2025

5  out of  5
rating by GEMMA GANZON
"Nubia was really helpful in assisting me with my changes and very patient throughout the process. I highly recommend Tania y Ramirez Agency."
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nicole luna

July 25, 2025

5  out of  5
rating by nicole luna
"Tania Ramirez Group has always been helpful with my insurance needs. Providing excellent breakdown of quotes and affordability"
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Ann White

July 11, 2025

5  out of  5
rating by Ann White
"Roxana was helpful in going beyond the limits she initially cited to give me a quote based on how reduction in coverage could lower my premium. I am greateful that she was flexible. That helped my decision to proceed. Thank you."
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Jeffrey Banaag

July 10, 2025

5  out of  5
rating by Jeffrey Banaag
"Roxana F. Is GREAT. Thanks for all your help…!!!!"
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Walter Painting

July 8, 2025

5  out of  5
rating by Walter Painting
"Muy buena atención de Roxana , me ayuda con mis pólizas de autos y de hogar , muy buena experiencia . Gracias ."
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Gaby Orellana

June 21, 2025

5  out of  5
rating by Gaby Orellana
"My dad recommended me this State Farm office and he spoke highly of their attentiveness and professionalism. Roxana helped me with my home and auto quotes, and she was wonderful! I had many questions and she was very helpful and explained everything thoroughly. Purchasing insurance can become a nuisance, but she made this process much easier."
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NESTOR CASTILLO

June 17, 2025

5  out of  5
rating by NESTOR CASTILLO
"I wanted to share my experience with Nubia. She was very helpful and took the time to explain everything in detail. She understood my needs and was very patient while assisting me with activating Drive safe and save. Her nice personality made the process much easier, and I will definitely be recommending her to my colleagues!"
We responded:
"Hi Nestor, thank you for sharing your wonderful experience! We’re so glad Nubia was able to assist you with activating Drive Safe & Save and provide such personalized and patient service. At State Farm, we’re here to meet your insurance needs with care and attention. We appreciate your recommendation and look forward to helping your colleagues, friends and family too!"
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guillermo pardo

June 16, 2025

5  out of  5
rating by guillermo pardo
"ES UN PLACER EL ESTAR ASEGURADO CON ESTA COMPAÑIA DE SEGUROS LLAME PARA PEDIR IMFORMACION EN CUANTO MI POLIZA DE SEGURO Y EN MENOS DE 10 MINUTOS ME ACLARARON TODAS MIS DUDAS, MUY AMABLE LA SEÑORITA (ROXANA) MUY ATENTA CON LAS DUDAS QUE UNO TIENE BASTANTE AMIGABLE Y MUY SERVICIAL EN SU RAMO, RECOMIENDO AL 💯 ESTA ASEGURADORA Y CLARO A (MI AGENTE NUMERO 1 LA SEÑORITA ROXANA)"
We responded:
"Hola Guillermo! Muchas gracias por compartir tu experiencia. Nos alegra saber que Roxana te atendió de manera rápida, amable y profesional. En State Farm, nos esforzamos por brindar un servicio excepcional para resolver todas tus dudas sobre tu póliza de seguro, ya sea de auto, hogar o vida. Agradecemos mucho tu recomendación y la confianza que has depositado en nosotros. ¡Estamos aquí para ayudarte siempre! 😊"
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Mel Catuncan

June 16, 2025

5  out of  5
rating by Mel Catuncan
"I received assistance from Insurance Account Rep Roxana Figueroa. She helped me add the mortgage home insurance and was very professional and helpful and answered all my questions. Highly recommended. I also have State Farm for my auto insurance with the same agency."
We responded:
"Hi Mel, thank you for sharing your experience! We’re thrilled to hear that Roxana provided professional and helpful assistance with adding your mortgage home insurance. It’s great to know you also trust us for your auto insurance needs! We truly appreciate your recommendation and look forward to continuing to serve you. 😊"
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Marina Diaz

June 14, 2025

5  out of  5
rating by Marina Diaz
"Estoy con state farm por muchos años y nunca me habían atendido como me atendió hoy dia Roxana, Gracias Dios te bendiga!"
We responded:
"Hola Marina! Muchas gracias por tus amables palabras. Nos alegra saber que Roxana hizo que tu experiencia fuera especial. En State Farm estamos aquí para ayudarte con tus necesidades de seguro: auto, hogar, vida y más. ¡Agradecemos mucho tu lealtad a lo largo de los años! 😊 Bendiciones para ti."
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Ferhat Kazim

June 4, 2025

5  out of  5
rating by Ferhat Kazim
"If I could give more stars then I would. My experience was phenomenally handled by Roxana. She gave me all the necessary information to proceed with my plan. It couldn’t get anymore simple than that!"
We responded:
"Hi Ferhat, thank you for your glowing review! We’re thrilled to hear that Roxana made the process simple and provided all the information you needed for your plan. At State Farm, we’re committed to making insurance easy and stress-free for our customers. Thanks again for your kind words!"