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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gaby Orellana

June 21, 2025

5  out of  5
rating by Gaby Orellana
"My dad recommended me this State Farm office and he spoke highly of their attentiveness and professionalism. Roxana helped me with my home and auto quotes, and she was wonderful! I had many questions and she was very helpful and explained everything thoroughly. Purchasing insurance can become a nuisance, but she made this process much easier."
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NESTOR CASTILLO

June 17, 2025

5  out of  5
rating by NESTOR CASTILLO
"I wanted to share my experience with Nubia. She was very helpful and took the time to explain everything in detail. She understood my needs and was very patient while assisting me with activating Drive safe and save. Her nice personality made the process much easier, and I will definitely be recommending her to my colleagues!"
We responded:
"Hi Nestor, thank you for sharing your wonderful experience! We’re so glad Nubia was able to assist you with activating Drive Safe & Save and provide such personalized and patient service. At State Farm, we’re here to meet your insurance needs with care and attention. We appreciate your recommendation and look forward to helping your colleagues, friends and family too!"
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guillermo pardo

June 16, 2025

5  out of  5
rating by guillermo pardo
"ES UN PLACER EL ESTAR ASEGURADO CON ESTA COMPAÑIA DE SEGUROS LLAME PARA PEDIR IMFORMACION EN CUANTO MI POLIZA DE SEGURO Y EN MENOS DE 10 MINUTOS ME ACLARARON TODAS MIS DUDAS, MUY AMABLE LA SEÑORITA (ROXANA) MUY ATENTA CON LAS DUDAS QUE UNO TIENE BASTANTE AMIGABLE Y MUY SERVICIAL EN SU RAMO, RECOMIENDO AL 💯 ESTA ASEGURADORA Y CLARO A (MI AGENTE NUMERO 1 LA SEÑORITA ROXANA)"
We responded:
"Hola Guillermo! Muchas gracias por compartir tu experiencia. Nos alegra saber que Roxana te atendió de manera rápida, amable y profesional. En State Farm, nos esforzamos por brindar un servicio excepcional para resolver todas tus dudas sobre tu póliza de seguro, ya sea de auto, hogar o vida. Agradecemos mucho tu recomendación y la confianza que has depositado en nosotros. ¡Estamos aquí para ayudarte siempre! 😊"
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Mel Catuncan

June 16, 2025

5  out of  5
rating by Mel Catuncan
"I received assistance from Insurance Account Rep Roxana Figueroa. She helped me add the mortgage home insurance and was very professional and helpful and answered all my questions. Highly recommended. I also have State Farm for my auto insurance with the same agency."
We responded:
"Hi Mel, thank you for sharing your experience! We’re thrilled to hear that Roxana provided professional and helpful assistance with adding your mortgage home insurance. It’s great to know you also trust us for your auto insurance needs! We truly appreciate your recommendation and look forward to continuing to serve you. 😊"
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Marina Diaz

June 14, 2025

5  out of  5
rating by Marina Diaz
"Estoy con state farm por muchos años y nunca me habían atendido como me atendió hoy dia Roxana, Gracias Dios te bendiga!"
We responded:
"Hola Marina! Muchas gracias por tus amables palabras. Nos alegra saber que Roxana hizo que tu experiencia fuera especial. En State Farm estamos aquí para ayudarte con tus necesidades de seguro: auto, hogar, vida y más. ¡Agradecemos mucho tu lealtad a lo largo de los años! 😊 Bendiciones para ti."
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Ferhat Kazim

June 4, 2025

5  out of  5
rating by Ferhat Kazim
"If I could give more stars then I would. My experience was phenomenally handled by Roxana. She gave me all the necessary information to proceed with my plan. It couldn’t get anymore simple than that!"
We responded:
"Hi Ferhat, thank you for your glowing review! We’re thrilled to hear that Roxana made the process simple and provided all the information you needed for your plan. At State Farm, we’re committed to making insurance easy and stress-free for our customers. Thanks again for your kind words!"
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parisa Jalilzadeh afshari

May 27, 2025

5  out of  5
rating by parisa Jalilzadeh afshari
"Nubia was really kind and helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Nubia was able to provide you with such helpful and kind service. At Tania Y. Ramirez State Farm in Chicago, IL, our team takes pride in delivering personalized support and guidance—whether you’re looking for auto, home, or life insurance. We appreciate your trust and look forward to assisting you again in the future!"
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Nathan Rennich

May 21, 2025

5  out of  5
rating by Nathan Rennich
"I had a wonderful time working with Shiomara Georges, one of the agents at this SF location. She was professional, an excellent communicator, and knowledgable about the insurance policies and contracts offered."
We responded:
"Thank you so much for your thoughtful review, Nathan! We’re so glad to hear that working with Shiomara Georges at Tania Y. Ramirez State Farm in Chicago, IL was a great experience. Providing clear, professional guidance on insurance policies—whether it’s auto, home, renters, or life insurance—is what we strive for every day. We truly appreciate your trust and look forward to supporting you for years to come! "
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Marline Miller

May 15, 2025

5  out of  5
rating by Marline Miller
"Tania Ramirez went above and beyond what any other agent has ever done for me. She went out of her way to help me with my insurance needs. I highly recommend her!!"
We responded:
"Thank you so much, Marline! We’re thrilled to hear about your positive experience. While Roxana from our team was happy to assist you directly, I and the entire team at Tania Y. Ramirez State Farm in Chicago, IL are committed to going above and beyond for all our clients. We appreciate your recommendation and look forward to supporting your insurance needs for years to come! #StateFarmChicago #TaniaYRamirezStateFarm #ChicagoInsuranceAgency #CustomerService #InsuranceSupport"
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Paige

May 9, 2025

5  out of  5
rating by Paige
"Roxana was very helpful with my insurance process. She explained each part of my plan thoroughly and was very responsive!"
We responded:
"Thank you so much, Paige! We’re glad Roxana could assist you with your insurance process and provide clear, thorough explanations. At Tania Y. Ramirez State Farm in Chicago, IL, our team is dedicated to responsive and personalized service to help you find the best coverage. We appreciate your trust and look forward to serving you! #StateFarmChicago #TaniaYRamirezStateFarm #ChicagoInsuranceAgency #CustomerService #InsuranceHelp #AutoInsurance #HomeInsurance"
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Carlos Magaña

May 8, 2025

5  out of  5
rating by Carlos Magaña
"I would like to give a 5 stars since the person who attended me this all time Nubia Figueroa was real helpful on informing me every single detail about my Auto and Renters insurance policy she was on point and seem to have a real good understanding and a excellent knowledge of the job she is performing.. Thanks again to the office hoping stay with you guys for years.. By the way the deal they offered me was real good.."
We responded:
"Thank you so much, Carlos! We’re thrilled to hear that Nubia Figueroa provided you with thorough, knowledgeable service and helped you find great coverage for your auto and renters insurance. At Tania Y. Ramirez State Farm in Chicago, IL, we’re committed to offering personalized support and competitive deals to our valued customers. We look forward to serving you for many years to come! #StateFarmChicago #TaniaYRamirezStateFarm #AutoInsurance #RentersInsurance #ChicagoInsuranceAgency #CustomerSatisfaction #ExpertService"
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Abigail Mendoza

April 16, 2025

5  out of  5
rating by Abigail Mendoza
"I was in a tough spot, but thankfully Roxana made herself available to answer all my questions and reassure me through the process of attaining a policy. I’m super glad to be working with her!"
We responded:
"Thank you, Abigail! We’re so glad Roxana was able to support you through a challenging time and help answer all your questions. At Tania Y. Ramirez State Farm in Chicago, IL, we’re committed to providing caring, personalized service every step of the way. We look forward to continuing to assist you with your insurance needs! #StateFarmChicago #TaniaYRamirezStateFarm #InsuranceSupport #PersonalizedService #ChicagoInsuranceAgency"
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Dark Mystic

March 22, 2025

5  out of  5
rating by Dark Mystic
"Shiomara is pretty nice! Very helpful and informative."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Shiomara was helpful and informative during your visit. At Tania Y. Ramirez State Farm in Chicago, IL, our goal is always to provide friendly, knowledgeable service to help you feel confident in your insurance decisions. We appreciate your trust! #StateFarmChicago #TaniaYRamirezStateFarm #InsuranceHelp #CustomerCare #ChicagoInsuranceAgency #AutoInsurance #LifeInsurance"
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Camilo Najera

March 22, 2025

5  out of  5
rating by Camilo Najera
"Gran servicio por parte de Roxana, tan amable y atenta, feliz de ser parte de la agencia de Tania y tener a Roxana como mi representante. Definitivamente recomiendo!"
We responded:
"¡Muchísimas gracias, Camilo! Nos llena de alegría saber que tuviste una excelente experiencia con Roxana. En Tania Y. Ramirez State Farm en Chicago, IL, nos enorgullece contar con un equipo tan dedicado y profesional. Roxana realmente representa el compromiso que tenemos con nuestros clientes. ¡Gracias por recomendarnos y por ser parte de nuestra familia! #SeguroEnChicago #TaniaYRamirezStateFarm #StateFarmChicago #AtenciónAlCliente #SeguroDeAuto #SeguroDeVida #AgenciaDeSegurosChicago"
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Nancy Saunders

March 20, 2025

5  out of  5
rating by Nancy Saunders
"Roxana always a pleasure! Great service always 💞"
We responded:
"Thank you so much, Nancy! We truly appreciate your kind words. Roxana is a valued part of our team here at Tania Y. Ramirez State Farm in Chicago, IL, and we’re so happy to hear she’s consistently providing you with excellent service. It’s always a pleasure to assist you! #TaniaYRamirezStateFarm #StateFarmChicago #CustomerService #AutoInsurance #LifeInsurance #ChicagoInsuranceAgency #RoxanaDelivers "
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David Quach

March 20, 2025

5  out of  5
rating by David Quach
"Great coustermer service very knowledgeable made it a breeze thank you"
We responded:
"Thank you so much, David! We’re happy to hear you had a smooth and positive experience with our team at Tania Y. Ramirez State Farm in Chicago, IL. Providing knowledgeable and reliable customer service is our priority, and we’re grateful for your feedback and trust! #TaniaYRamirezStateFarm #StateFarmChicago #CustomerServiceExcellence #AutoInsuranceChicago #InsuranceMadeEasy #ChicagoInsuranceAgency "
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Araceli Sanchez

March 19, 2025

5  out of  5
rating by Araceli Sanchez
"Shiomara provided outstanding service in helping me secure the best rates for my car and life insurance. She was thorough, knowledgeable, and took the time to explain all my options, ensuring I had the right coverage at the most competitive price. Her professionalism and dedication to customer satisfaction made the process smooth and stress-free. I highly recommend Shiomara to anyone looking for reliable and cost-effective insurance."
We responded:
"Thank you so much, Araceli! We’re thrilled to hear about your excellent experience with Shiomara. At Tania Y. Ramirez State Farm in Chicago, IL, we’re committed to providing personalized service and helping our customers find the right auto and life insurance coverage at the most competitive rates. Your recommendation means the world to us, and we truly appreciate your trust in our team! #TaniaYRamirezStateFarm #StateFarmChicago #LifeInsuranceChicago #AutoInsuranceChicago #CustomerFocusedService #InsuranceSavings #ReliableCoverage "
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Luis Mejia

March 18, 2025

5  out of  5
rating by Luis Mejia
"Enormemente agradecido con Roxana, tiene una luz especial para con su comunidad. Verla creser y asegurarse que todos a su alrededor esten bien es un orgullo tenerla como representante. Muchisimas gracias por lo que haces sigue brilliando!"
We responded:
"¡Muchísimas gracias, Luis! Tus palabras significan mucho para nosotros. En Tania Y. Ramirez State Farm en Chicago, IL, nos llena de orgullo contar con Roxana en nuestro equipo. Su compromiso, dedicación y conexión con la comunidad son verdaderamente especiales. Gracias por confiar en nosotros para tus necesidades de seguro. ¡Seguiremos aquí para servirte siempre con excelencia! #TaniaYRamirezStateFarm #SeguroDeAutoChicago #SeguroDeVidaChicago #AgenciaDeSegurosChicago #ServicioALaComunidad #RoxanaBrilla #StateFarmChicago "
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Brian Z

March 17, 2025

5  out of  5
rating by Brian Z
"The Team was really helpful, welcoming and supportive. They accommodate to your schedule and needs as I spoke with Shiomara Georges who gave me an outstanding service and I can say she earned my trust by the way she performed her customer service today. I stepped in to the office today & I also saw how Tania Ramirez is a true leader, she is there for her team by engaging with them constantly and answering all questions making sure everyone is on the same page. Tania introduced herself with me and made me feel at home and secured with her charming smile. Proud to join the State Farm family. Thank you team for all of your support & Love!"
We responded:
"Thank you so much, Brian! We’re truly grateful for your kind words and for trusting Tania Y. Ramirez State Farm in Chicago, IL with your insurance needs. It means the world to hear that Shiomara provided outstanding service and that you felt welcomed and supported by our entire team. At our State Farm agency, we pride ourselves on teamwork, transparency, and making every customer feel like family. We’re proud to have you as part of our State Farm family and look forward to continuing to serve you with excellence! #TaniaYRamirezStateFarm #StateFarmChicago #AutoInsuranceChicago #LifeInsuranceChicago #ShiomaraGeorges #CustomerFocusedService #TeamTania #StateFarmFamily "
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Manuel Leonardo

March 17, 2025

5  out of  5
rating by Manuel Leonardo
"Mi ezperiencia fue super. Todo vien perfecto la ajente que me alludo fue muy amable shiomanara ws muy profesional se la recomiendo pregunten por ella ."
We responded:
"¡Gracias, Manuel! Nos alegra saber que tu experiencia en Tania Y. Ramirez State Farm en Chicago, IL fue excelente. Shiomara se esfuerza por brindar un servicio profesional, claro y amable, y nos alegra saber que se destacó en tu visita. Apreciamos tu recomendación y nos sentimos orgullosos de tener a clientes como tú que valoran el esfuerzo de nuestro equipo. ¡Aquí estaremos siempre para ayudarte con tus necesidades de seguros de auto, vida, hogar y más! #TaniaYRamirezStateFarm #StateFarmChicago #SeguroDeAutoChicago #SeguroDeVidaChicago #ShiomaraGeorges #AgenciaDeSegurosChicago #ServicioAlCliente "
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Noe Almanza

February 27, 2025

5  out of  5
rating by Noe Almanza
"Excelente atención de Roxana,me voy feliz con todas mis dudas claras!!y la mejor experiencia!!Gracias!!"
We responded:
"¡Gracias, Noe! Nos alegra mucho saber que tuviste una experiencia tan positiva con Roxana en nuestra oficina de Tania Y. Ramirez State Farm en Chicago, IL. Resolver tus dudas y brindarte claridad es siempre nuestra prioridad. Gracias por confiar en nosotros para tus necesidades de seguros. ¡Aquí estaremos cuando nos necesites! #TaniaYRamirezStateFarm #SeguroChicago #RoxanaStateFarm #SeguroDeAuto #SeguroDeVida #AtenciónAlClienteChicago "
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Eduardo DiazBrito

February 21, 2025

5  out of  5
rating by Eduardo DiazBrito
"Buena Atención , Siempre Al Pendiente Del Cliente. Gracias por Su Atención."
We responded:
"¡Muchas gracias, Eduardo! Nos complace saber que recibiste una atención excelente en nuestra oficina de Tania Y. Ramirez State Farm en Chicago, IL. Nuestro compromiso es estar siempre al pendiente de nuestros clientes y brindar un servicio de calidad. Agradecemos tu confianza y aquí estaremos para ayudarte con cualquier necesidad de seguro. #TaniaYRamirezStateFarm #SeguroChicago #AtenciónAlCliente #SeguroDeAuto #SeguroDeVida #StateFarmChicago"
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AJ Vargas

February 19, 2025

5  out of  5
rating by AJ Vargas
"very helpfull and very professional."
We responded:
"Thank you so much, AJ! We’re glad to hear you found our service helpful and professional. At Tania Y. Ramirez State Farm in Chicago, IL, we’re committed to providing knowledgeable and friendly insurance support for all your needs. We appreciate your trust and look forward to assisting you again! #TaniaYRamirezStateFarm #ChicagoInsurance #ProfessionalService #CustomerSatisfaction #StateFarmChicago "
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Life_Is_Beautiful

February 18, 2025

5  out of  5
rating by Life_Is_Beautiful
"Shiomara was very nice to work with. She was kind, professional and courteous. She found the best policy for my family and I. We look forward to working with her again in the future!"
We responded:
"Thank you so much for your kind words! We’re delighted Shiomara could help you find the best insurance policy for your family. At Tania Y. Ramirez State Farm in Chicago, IL, we’re dedicated to providing professional and caring service to every client. We look forward to working with you again in the future! #TaniaYRamirezStateFarm #ChicagoInsurance #FamilyInsurance #ProfessionalService #StateFarmChicago"
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Joshua Camacho

February 6, 2025

5  out of  5
rating by Joshua Camacho
"I had an amazing experience with the Figueroa's! They provided expert guidance on my auto insurance questions and understood my situation. They also assisted me in setting up life insurance which helped a lot. Their professionalism, paired with empathy and understanding, made the entire process super easy! Thanks Roxana."
We responded:
"Hi Joshua, thank you for your amazing review! We’re so glad Roxana and the Figueroa team provided expert guidance on your auto insurance and helped you set up life insurance. It’s great to hear their professionalism and empathy made the process easy for you. We’re here to support you with all your insurance needs—thanks again for choosing State Farm!"